“Cannot allocate socket” Error when Attempting to Set a Static IP Address

It has come to our attention that many Windows 7 and 8 users are having difficulty assigning static IP addresses to their DI-710, DI-718B and DI-718Bx Ethernet instruments. When choosing ‘Set Static’ from the DATAQ Instruments Hardware Manager pull-down menu, they receive a “Cannot allocate socket” error. The error is the result of security measures built into Windows 7 and Windows 8 (32 or 64-bit).

Fortunately, there is a work around. Before setting a static IP address, right-click on the DATAQ Instruments Hardware Manager shortcut and choose ‘Run As Administrator’.

Running the DATAQ Instruments Hardware Manager as an administrator should allow you to assign a static IP address. When successful, the Hardware Manager will indicate that the device is resetting. Shortly thereafter, the device will appear in the Hardware Manager with the new IP address and a status of ‘Available’.

Note that you’ll need to repeat this procedure each time you wish to change the static IP address. Apart from ‘Static IP’, all other features function normally under Windows 7 or 8, without running the Hardware Manager in this manner.

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